Frequently Asked Questions

General Question

  • Simply review hair prep and policies.

    Then browse our services or packages and choose what fits your needs. Our booking system makes it easy to personalize your scalp and hair needs.

  • Priority Booking lets you secure your spot 2–3 months in advance with a lower deposit and receive priority scheduling before dates fill.

    Rescheduling or cancellations must be made at least 7 days in advance.

  • Services & Packages:

    A non-refundable 50% deposit secures your appointment or package.

    Early Access (Optional):

    Plan 2-3 months ahead and secure your appointment with a $65 deposit!

    Remaining balances must be paid via cash or Zelle. For your convenience, an on-site ATM is available.

  • Extended Availability Fee (Wednesdays Only)

    Appointments outside regular business hours (Thur-Sat) may be available on Wednesdays for a $65 additional fee.

  • You can reschedule or cancel using the link in your confirmation email.

    Please cancel or reschedule at least 48 hours in advance to avoid automatic full charge.

    1 complimentary reschedule is allowed with at least 48 hours notice

  • Ages 13 and up.

  • Appointment durations are estimated, as every client’s hair is unique. Please keep your schedule flexible.

Service Questions

  • Low-tension, hair-health focused styles

    • Boho Styles 🌿

    • Invisible Bob Locs

    • Island Twist

    • Knotless Braids

    • Loc Services ✨

    • Marley Twist

    • Soft Locs

    • Washes + Style Maintainance

    • Touchups + Takedowns

    • Scalp Care + Hair Treatments

  • All services starts with a Hair & Scalp Analysis and includes our signature wash + 10 minute hydrating treatment under hooded dryer and trim (optional).

    Personalize your experience during booking:

    1. Sensitive Scalp Care

    Focus: sooth + calm

    2. Oily Scalp Care

    Focus: clarify + balancing

    3. Dry Scalp Care

    Focus: hydration + moisture

    4. Dermatitis Care

    Focus: gentle cleanse + protection

    Stylist may modify or postpone service during flare-ups.

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Haircare Package Questions

  • Packages allow you to bundle and save while enjoying 2 services plus 4 complimentary haircare treatments.

    After purchase, you’ll receive a unique booking link in your receipt email. Simply book your appointments directly through that link.

    Choose any 4 treatments (mix & match or save for a future visit):

    • 💪 Strength Repair – helps strengthen hair and reduce breakage

    • 💆‍♀️ Steam + Red Light Therapy – boosts moisture and supports scalp health

    • 🔥 Hot Oil Treatment – deeply nourishes and restores softness

  • Packages expire 12 months from purchase date.

  • Packages may be gifted or shared with another person. Once all services have been redeemed, the unique booking link will automatically expire.

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