Total Delivery Time = Processing Time + Shipping Time

From time to time, Ali Styles LLC may offer select products for pre-order.

A pre-order allows you to reserve an item before it is available for immediate shipment.

Please note the following:

• Payment is collected at the time your pre-order is placed.

• Estimated shipping dates are provided for informational purposes only and may change due to supplier delays, shipping carrier delays, or circumstances beyond our control.

• If your order contains both in-stock and pre-order items, your order may be shipped together once all items are available, unless otherwise stated.

• If there is a significant delay in fulfilling your pre-order, we will notify you using the email address provided at checkout.

• Customers may request to cancel a pre-order before it has been processed for shipment. Once processing or fulfillment has begun, cancellation requests cannot be guaranteed.

• If Ali Styles LLC is unable to fulfill your pre-order, you will receive a full refund for the unavailable item(s).

Orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Please note that processing time is separate from shipping time.

During product launches, holidays, or periods of high order volume, processing times may be slightly extended.

Ali Styles LLC currently ships within the United States only.

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Once your order has shipped, you will receive a tracking number via email.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Ali Styles LLC is not responsible for shipping delays caused by:

• Weather

• Carrier delays

• Holidays

• Natural disasters

• Mechanical issues

• Other events beyond our control

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately.

Once an order has shipped, we are unable to change the shipping address.

Packages returned due to an incorrect address may require additional shipping charges before they can be reshipped.

Once your order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is lost, delayed, or marked as delivered but cannot be located, we recommend contacting the shipping carrier directly.

Ali Styles LLC is not responsible for packages that are lost, stolen, or delayed after they have been accepted by the shipping carrier.

Due to the hygienic nature of human hair products, all sales are final.

We cannot accept returns on products that have been:

• Opened

• Worn

• Installed

• Combed

• Brushed

• Washed

• Colored

• Bleached

• Chemically processed

• Cut

• Altered

• Removed from the original packaging

Please inspect your order before opening or altering the product.

Returns, refunds, or exchanges are not accepted unless:

• You received the wrong item, or

• Your order arrived damaged.

To be eligible for review, you must contact us within 48 hours of delivery.

Your request must include:

• Your order number

• Clear photographs of the product

• Photos of the original packaging

• A brief description of the issue

Approved claims will be resolved at our discretion through a replacement or refund.

Orders begin processing quickly.

For this reason, we do not accept cancellations or order modifications once an order has been placed.

Please review your order carefully before completing your purchase.

Our products are made from 100% human hair, and natural variations are expected.

Slight differences in:

• Color

• Curl pattern

• Texture

• Density

• Appearance

are normal characteristics of human hair and are not considered defects.

Additionally:

• Bundle weight is approximate.

• Hair length is measured when fully straightened.

• Product photos are taken under professional lighting. Colors may vary slightly depending on your device or screen settings.

Proper maintenance plays an important role in the longevity of human hair.

Ali Styles LLC is not responsible for damage caused by:

• Improper installation

• Excessive heat

• Bleaching

• Coloring

• Chemical processing

• Improper storage

• Lack of maintenance

• Improper brushing or detangling

• Failure to follow recommended hair care practices

Individual results may vary depending on use and care.

By placing an order with Ali Styles, you confirm that you are the authorized cardholder and agree to all store policies.

Ali Styles reserves the right to cancel orders suspected of fraud, unauthorized transactions, or policy violations.

All prices are listed in USD. Applicable taxes and shipping fees are calculated at checkout.

All payments are non-refundable.

Ali Styles LLC reserves the right to investigate any order suspected of fraud.

Fraudulent chargebacks may be disputed using available documentation, including:

• Order confirmations

• Tracking information

• Delivery confirmation

• Payment verification

• Customer communications

Submitting a fraudulent chargeback may result in the loss of future purchasing privileges and other remedies available under applicable law.

If a package is refused or returned due to an incorrect address or failure to receive delivery, the customer is responsible for any additional shipping charges required to resend the order.

Original shipping charges are non-refundable.

We make every effort to maintain accurate pricing and inventory information.

However, Ali Styles LLC reserves the right to:

• Correct pricing errors

• Correct inventory errors

• Cancel orders affected by errors

• Issue refunds when necessary

All content on this website, including but not limited to:

• Product photographs

• Videos

• Logos

• Branding

• Educational content

• Product descriptions

• Graphics

• Website design

is the exclusive property of Ali Styles LLC and may not be copied, reproduced, or used without written permission.

Ali Styles LLC reserves the right to update or modify this Store Policy at any time.

Changes become effective immediately upon posting to this page.