Frequently Asked Questions

General

    • Yes! Our boho bundles are made from 100% premium human hair, offering a soft, lightweight feel with a natural look and long-lasting quality.

  • Our bundles come in a variety of colors. Because human hair is a natural product, slight color variations may occur from bundle to bundle.

  • Each bundle weighs approximately 100 grams.

    Please note that bundle weight is approximate and may vary slightly.

  • All hair lengths are measured when the hair is fully straightened.

  • Yes! With proper installation and maintenance, our human hair bundles can be reused multiple times.

  • The number of bundles needed depends on your desired style, fullness, and your stylist's installation method. We recommend consulting your hairstylist before purchasing to determine the quantity that's best for your desired look.

Product Care

  • Yes. Since our bundles are made from 100% human hair, they can be washed using a sulfate-free shampoo and moisturizing conditioner.

  • Yes. Our human hair bundles can be curled, straightened, and styled using heat. To help maintain the hair's quality, we recommend using a heat protectant and avoiding excessive heat

  • Yes. Because the hair is 100% human hair, it may be colored or bleached by an experienced professional. Please note that chemical processing may alter the hair's texture and lifespan.

  • The lifespan of the hair depends on proper installation, maintenance, and frequency of use. With appropriate care, our premium human hair bundles can be reused for multiple installs.

  • Minimal shedding is normal with all human hair. Proper installation and gentle handling will help minimize shedding.

  • Like all human hair, tangling can occur if the hair is not properly maintained. Regular cleansing, moisturizing, detangling, and nighttime protection will help keep the hair soft and manageable.

Ordering

  • Simply add your desired products to your cart and complete checkout through our secure online store.

  • ORDERS BEGIN PROCESSING QUICKLY.

    FOR THIS REASON, WE DO NOT ACCEPT CANCELLATIONS ONCE AN ORDER HAS BEEN PLACED.

    PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

  • ORDERS BEGIN PROCESSING QUICKLY.

    FOR THIS REASON, WE DO NOT ACCEPT ORDER MODIFICATIONS ONCE AN ORDER HAS BEEN PLACED.

    PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

Shipping

  • We currently ship within the United States only.

  • Orders are processed within 1–3 business days, excluding weekends and holidays.

  • Shipping times vary depending on the shipping method selected at checkout and your delivery location.

    Once your order ships, you'll receive a tracking number via email.

  • es! Once your order ships, you will receive an email containing your tracking information.

  • Please first check with household members, neighbors, your local post office, or the shipping carrier.

    If your package is marked as delivered by the carrier, Ali Styles LLC is not responsible for lost or stolen packages after delivery.

  • Customers are responsible for providing accurate shipping information.

    If you notice an error, please contact us immediately. Once an order has shipped, we cannot change the delivery address.

    Additional shipping fees may apply if a package is returned due to an incorrect address.

Returns & Refunds

  • Due to the hygienic nature of human hair products, all sales are final unless your item arrives damaged or you receive the wrong product.

    Please review our Store Policy for complete return eligibility.

  • Exchanges are only considered for products that arrive damaged or if the incorrect item was shipped.

  • Please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging so we can review your claim.

  • We're sorry! Please contact us within 48 hours of delivery, and we'll work with you to resolve the issue as quickly as possible.

Contact

  • For questions regarding your order, products, or general inquiries, please use the Contact page on our website. We strive to respond to all inquiries as promptly as possible.